Housing & Communities · Supported living
Prescription medicine deliveries for supported-living services
We collect prescription medicines from the pharmacies you work with and deliver them to the people you support, at their homes or service locations, with every delivery tracked by reference.
Supporting people at several addresses? Email help@karkenmymeds.co.uk
Part of Housing & Communities →
Designed for providers
Predictable, professional deliveries across your service
Across your locations
Deliveries to several supported-living addresses can be planned as one multi-drop route, with volume pricing for regular routes.
Person-centred and discreet
Medicines are handled confidentially and handed to the person you support or to authorised staff, as agreed with you.
Coordinated with your pharmacies
We collect from the pharmacies you work with and take the medicines to each service location.
Delivery tracking
Every booking has a delivery reference, so your team can follow its status on our delivery tracking page.
Clear handover
Each delivery goes to the named recipient or an authorised member of staff at the location.
Delivery records
The status of every delivery is recorded in our system, supporting your internal record-keeping and oversight.
Delivery status
Follow each delivery's status
Anyone with the delivery reference can check its progress on our delivery tracking page.
- Request received
We have received the request. It is not yet a confirmed booking.
- Booked
Karken MyMeds has accepted the request and the delivery is booked.
- Collected
The medicines have been collected from the pharmacy.
- Out for delivery
The driver is on the way.
- Arriving
The driver is close to the delivery address.
- Delivered
The delivery has been handed over.
How it works
From request to handover
- 1
1.Talk to us
Tell us about your service locations, the pharmacies you use and how often you need deliveries. Prices are confirmed following a route assessment.
- 2
2.Request a delivery
Submit a collection request online for each delivery. We email the requester a request reference, and confirm when we have accepted the request and the delivery is booked.
- 3
3.Collection and delivery
Our driver collects from the pharmacy and delivers to the service location, handing over to the recipient or authorised staff.
- 4
4.Track by reference
Your team can check the status of each delivery on the delivery tracking page at any time.
Clear responsibilities
What we do, and what stays with you
Karken MyMeds handles
- Collection from your pharmacies
- Delivery to each service location
- Handover to the recipient or authorised staff
- Recording and tracking the delivery status
Your pharmacy and support team remain responsible for
- Prescribing and dispensing
- Support with taking medicines
- Care, support plans and clinical advice
Pricing
Pricing for regular and occasional deliveries
Standard and same-day rates by postcode zone, with volume discounts for multi-drop routes.
Local deliveries
From £8.50
Norwich City Core, standard
Multi-drop routes
Up to 20% off
21–40 drops per route
Same-day priority
From £13.50
Norwich City Core
No VAT is added to our prices: Karken Healthcare Ltd is not VAT registered. Prices are confirmed following a route assessment.
Plan deliveries for the people you support
Check a rate for any postcode, request a collection, or talk to us about a regular route.